Error: install BigAnt server failed

A screenshot of the issue

Possible reasons:

  1. BigAnt program is blocked by antivirus software. Please disable your antivirus program during the install and try again.

  2. Preliminary installed BigAnt program and it's BigAnt services are still running. Please go to task manager/Services and stop all services prefix with "Ant" or "Up", then try again to install.

  3. System not supported. Please try another machine (has to be 64-bit system) to install the BigAnt server console.