Simple but Useful Features in a Business Instant Messenger

Instant messaging is part of everyday life for millions of computer users, it helps people to exchange opinion and get quick answer quickly. Most instant messenger in the market offer the common features like send and receive text message, transfer documents, start a voice call or video call etc. Are there any creative features that will be useful in office communication environment.

First, share a folder, not only share files. The feature becomes useful when you have a lot of different type files needs to be shared with multiple users, but compress software is not available, if you send files one by one, some of the files may be missed to accept. If you upload them to the shared disk on company network maybe difficult since most company have different levels of access restriction. Put all of them in one or more folders, send the folders to the recipient in one click.

Second, Configure quick reply message. You may need to repeat enter the same reply to different users and different questions. It becomes convenient to pre-configure the frequently used phases or sentences and save them, when you need to answer, just pick one of them and send it out.

Third, Customize auto reply message. Set your status to busy or away, this is not enough, why not let your contact know what you are doing now, where do you go and when they can expect you will available, Comfiture n auto reply like “I’m in room A for morning conference” and apply it when anyone is trying to contact you.

Fourth, Be informed when the user read the message or received the file. It is very useful when you send message or file to an offline user. You will get a pop-up window to inform you when your contact opens the message, so you can follow up.

Fifth, Show company logo and name on the main interface of messenger. Customize a messenger for your company.

BigAnt business messenger offers all of the features listed above and more, it is free for use if you have a small businees.