Why did corporate messenger becomes so popular

Instant messenger is used in a lot of companies, with the power of internet, the world becomes small than ever before, we can talk to anyone from any where through the IM.

IM has a huge place in the business world as well. There are IMs specially designed for office environment which known as corporate messenger.

People can use corporate messenger to collaborate on projects, knowledge sharing, tapping into different skill sets, presentations, do web conferences, particularly those who are overseas or remote etc. Even use the mobile app of the corporate IM to connect to colleague on the go, all in real time. The corporate messenger has been proved to be a much more productive method for business communication than waiting for email or phone responses.

Different to public IM messengers, corporate messenger becomes popular in company. When you need an instant response from your colleague, the corporate messenger can do this instantly than other traditional communication ways like email, phone call or even go to the colleague’s desk, in this way, it ensures faster turnaround, in today’s business, time is money.

With the ability to keep a copy of the history message for all corporate messenger users, it makes possible to store an electronic transcript of agreement or other important record.

With the advanced techno ledge, voice chat and video conference becomes popular functions offered by a corporate messenger, so it is become cheaper to use a corporate messenger than using videoconferencing solutions.

Mean while, the corporate messenger encrypts all information transferred through the IM system inside the company, which reduce or even eliminate the risk of virus and junk information from the outside.

The IT department can fully control the corporate messenger, including user accounts, roles and other configuration to meet the company’s internal policy, since almost CEOs do not want their staff to talk to friends in the work hour.